WITHDRAWALS, REFUNDS
& BOOKING PROTECTION
A huge amount of planning and preparation goes into delivering the Saucony London 10K. From the moment your entry is confirmed, funds are allocated towards everything that makes race day possible - from race packs and staffing to road closures, venue hire and event infrastructure.


Click below to learn more about withdrawals, refunds and booking protection.
UNABLE TO TAKE PART?
Entries to the Saucony London 10K are non-refundable.
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REFUND PROTECTION:
If you purchased Booking Protection, you can submit a claim through your participant dashboard - simply follow the link in your confirmation email or log into your Lets Do This account.
Deferrals are now closed.
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Transfers are now closed.
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If you’re unable to take part and are not eligible for a refund, there’s no need to let us know.
FAQS
The Saucony London 10K Exclusive Community is a dedicated space for participants and alumni to connect, train, and stay updated on all things Saucony London 10K.
The community is open to all registered participants. Check your registration confirmation email for your exclusive invite link.
Once you register for the Saucony London 10K, you’ll receive an invitation to join. Simply follow the link to sign up and start connecting!
Nope! Access to the community is completely free for registered participants.
ANY QUESTIONS?
send us an email: volunteers@motivsports.co.uk
FAQS
The race starts at 09:30 from Piccadilly, with the finish line at Whitehall. Different start pens set off between 09:30 and 10:30 depending on your wave
ace packs can be collected from the Saucony Store at 4 James Street, Covent Garden, London WC2E 8BH. Collection is open Wednesday 8 July (12:00–19:00), Thursday 9 July (12:00–19:00), Friday 10 July (12:00–19:00) and Saturday 11 July (10:00–17:30). If you selected postage, your pack will be sent to your registered address and can arrive from around four weeks before race day up until two days before.
Public transport is strongly recommended — roads close from 05:00 and parking near the start is extremely limited. The closest stations are Charing Cross, Embankment, Victoria, St James's Park and Westminster. Avoid Green Park, Piccadilly and Leicester Square on race morning as these will be very busy.