WITHDRAWALS, REFUNDS
& BOOKING PROTECTION
A huge amount of planning and preparation goes into delivering the Saucony London 10K. From the moment your entry is confirmed, funds are allocated towards everything that makes race day possible - from race packs and staffing to road closures, venue hire and event infrastructure.


Click below to learn more about withdrawals, refunds and booking protection.
UNABLE TO TAKE PART?
Entries to the Saucony London 10K are non-refundable.
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REFUND PROTECTION:
If you purchased Booking Protection, you can submit a claim through your participant dashboard - simply follow the link in your confirmation email or log into your Lets Do This account.
Defer your entry to 2027.
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Manage your booking here and enter your booking reference
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From your dashboard, click 'Manage' next to your name
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Select the 'Defer your entry' option
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Follow the prompts and review the deferral policy to defer your entry to the following year
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Upon registration to the 2027 event, you will be required to pay a fee of 50% of the 2027 ticket price. We will send you a unique link to claim your place to the 2027 event, you do not need to buy a place in the general entry sale. Instructions for this will be sent to you the week before the 2026 event. Your entry is not confirmed until you claim your place using the link we send to you.
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Please note there are a limited number of deferrals for each event. We reserve the right to close this option at any time. We recommend you submit your deferral at your earliest convenience. Your entry is not guaranteed until you are fully registered for the 2027 event.
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Please note bib-swapping is strictly prohibited. Anyone found to have swapped bibs will be disqualified and removed from all future Motiv Sports events.
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For further information on this please read the full entry Terms & Conditions here and the deferral policy here.
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The entry fee to the Saucony London 10K is non-refundable.
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Transfer your place to a friend or family member.
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Manage your booking here and enter your booking reference
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From your dashboard, click 'Manage' next to your name
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Select the 'Transfer' option, followed by 'Transfer to a friend'
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Input their name and email address
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Click 'Send transfer link'
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Upon registration, your friend will be required to pay a £25 transfer fee.
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Please note that your entry will only be cancelled once your friend has entered the event and taken your place. There are a limited number of transfer to a friend places for each event. We reserve the right to close this option at any time. We recommend you submit your transfer to a friend invitation at your earliest convenience. Their entry is not guaranteed until they are fully registered.
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If you’re unable to take part and are not eligible for a refund, there’s no need to let us know.
FAQS
The Saucony London 10K Exclusive Community is a dedicated space for participants and alumni to connect, train, and stay updated on all things Saucony London 10K.
The community is open to all registered participants. Check your registration confirmation email for your exclusive invite link.
Once you register for the Saucony London 10K, you’ll receive an invitation to join. Simply follow the link to sign up and start connecting!
Nope! Access to the community is completely free for registered participants.
ANY QUESTIONS?
send us an email: volunteers@motivsports.co.uk
